We provide this privacy statement explaining our online information practices, so that you can decide whether and how to interact with the Site and the Services.
We may release your information when we deem it appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
What Data Do We Collect?
This site collects certain user information, which may include;
- A username and password,
- Email address
- Company Name
- IP address to help identify you on future visits to the site
Why Do We Collect?
We collect this information to:
- Personalize the user experience
- Deliver your product emails and support
- Improve the site
- To process transactions
- Administer promotions
- Administer membership
- Send email to users
Who Do We Share It With?
We don’t sell or give away your information. We utilize third party plugins and services which do collect data.
- Paddle – Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
- Drip, Active Campaign, MailerLite, MooSend – We use these third-party services to send customer emails.
- Google Analytics – This is used for our website analytics.
How Long Do We Keep Your Data?
We keep your website data until you request to have it removed. We keep the data on file so that we can deal with any potential customer service issues or refund requests.
We keep your email address on our mailing list until you unsubscribe – each and every email has an unsubscribe link in the bottom of the email and you can opt-out at any time. We keep you on this list assuming that you gain value from it.
How can I access, update, or delete the collected data?
- You can access your info through your account.
- You can request to have your information updated by emailing firstname.lastname@example.org
- If you need a copy of your data or want to delete your data contact email@example.com
Mobile Device Privacy
The following applies to our site, when viewed on a mobile device:
When accessed with a mobile deivce, our site may collect information automatically, such as the type of mobile device you have, device identifiers, and information about your use of the site. Regardless of the device you use to access the site, it will also collect information you provide, as well as information about your interaction with the site and its content.
If location services are activated on your mobile device, our site may collect information about the location of your device. Your mobile network service providers may collect device-specific information, such as a device identifier, when you use our website or one of our mobile applications. This information collected by your mobile network service will not be associated with your user account with us, or with your personally identifiable information.
Usernames, Passwords, and Profiles
If prompted, Users must provide a valid email address to the Site, at which the User can receive messages. User must also update the Site if that email address changes. The Site reserves the right to terminate any User account if a valid email is requested but is not provided by the User.
If the Site prompts or allows a User to create a username or profile, Users agree not to pick a username or provide any profile information that would impersonate someone or that is likely to cause confusion with any other person or entity. The Site reserves the right to cancel a User account or change a username or profile data at any time. Similarly, if the Site prompts or allows a User to create an avatar or upload a picture, User agrees not to use any image that impersonates some other person or entity, or that is otherwise likely to cause confusion.
You are responsible for protecting your username and password for the Site, and you agree not to disclose it to any third party. We recommend that you use a passwork that is more than eight characters long. You are responsible for all activity on your account, whether or not you authorized it. You agree to inform us of unauthorized use of your account, by email to . You acknowledge that if you wish to protect your interactions the Site, it is your responsibility to use a secure encrypted connection, virtual private network, or other appropriate measures.
We are based in Ontario, Canada and you are contracting to use our Site. This Policy and all matters arising from your use of the Site are governed by and will be construed according to the laws of Ontario, Canada. The federal courts and provincial courts that have geographical jurisdiction over disputes arising at our office location of Hamilton, Ontario, Canada will be the only permissible venues for any and all disputes arising out of or in connection with this Policy or the Site and Service.
No Users Under the Age of 13
The Site is not intended for children under the age of 13. Children under the age of 13 should not use the Site at any time. We do not knowingly collect personal information from children under the age of 13. If we obtain actual knowledge that we have collected information from anyone under the age of 13, we will erase that information from our servers. It is a violation of our Terms of Service for children under the age of 13 to use the Site.
If you have any questions about these Terms, please contact us at firstname.lastname@example.org
These terms were last updated on April 8, 2020