The Difference Between Features and Benefits in Copywriting - Chad Fullerton
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Copywriting

The Difference Between Features and Benefits in Copywriting

features vs benefits

Are you struggling to make your products or services stand out from the competition? Well, fear not, because I’m here to help you master the art of copywriting! In today’s fast-paced business world, copywriting is essential to successfully market and sell your products or services. It’s the art of creating persuasive and compelling text that captures your audience’s attention and motivates them to take action.

One of the key elements of copywriting is the ability to effectively describe your product features and benefits. But what’s the difference between the two? And how can we craft copy that highlights the benefits of our product or service, while still providing proof of its features? Don’t worry, I’ve got you covered. In this article, I’ll explore the difference between features and benefits and give you some tips on how to write copy that persuades your audience to buy. So get ready to take your copywriting skills to the next level!

What Are Features & Benefits With Your Product?

First things first, let’s define these two terms. Features are the characteristics of a product or service, while benefits are the positive outcomes or results that those features provide to the customer.

For example, let’s say you’re selling a new smartphone. The features of the phone might include a large screen, a fast processor, and a high-quality camera. But what are the benefits of these features? The large screen allows for a better viewing experience, the fast processor makes the phone run smoothly, and the high-quality camera lets you take stunning photos and videos. These benefits are what will truly persuade customers to buy the phone.

Why Are Benefits So Important?

So why is it so important to focus on benefits in your copywriting? Because benefits appeal to customers’ emotions and needs. People don’t just buy products or services, they buy the benefits that those products or services provide. By highlighting the benefits in your copy, you can create a connection with your audience and show them how your product or service can make their life better.

Of course, that’s not to say that features aren’t important. Features provide the proof and evidence that your product or service can deliver the benefits you promise. But by focusing solely on features in your copy, you’re missing out on the opportunity to connect with your audience and show them how your product or service can improve their life.

Examples of Features vs. Benefits

  1. Zoom
    Feature: High-definition video and audio technology for crystal-clear communication.
    Benefit: Collaborate with anyone from anywhere, without any loss in video and audio quality.
  2. Dropbox
    Feature: Cloud-based storage and sharing system with password protection and encryption.
    Benefit: Share important files with anyone, anywhere, at any time without worrying about data breaches.
  3. Dyson
    Feature: Patented cyclone technology that captures microscopic dust and allergens.
    Benefit: Enjoy a clean and dust-free home, even in the most challenging environments.
  4. Spotify
    Feature: Unlimited access to over 70 million songs.
    Benefit: Discover and listen to your favorite songs, podcasts, and artists, anytime and anywhere.
  5. Dollar Shave Club
    Features: High-quality razors, shaving cream, and other grooming products.
    Benefits: Save time by having grooming products delivered to your door, save money by not overspending on expensive grooming products.
  6. Nike
    Features: High-quality athletic apparel and shoes.
    Benefits: Encouragement to push yourself to achieve your fitness goals, high-quality gear that supports and enhances your athletic performance.
  7. Purple
    Features: Unique comfort technology that eliminates pressure points.
    Benefits: A more comfortable and restful sleep, reduced pain and discomfort.
  8. Glossier
    Features: High-quality skincare and makeup products.
    Benefits: A focus on nourishing and improving skin health, enhanced natural beauty with makeup that complements and enhances your natural features.
  9. Peloton
    Features: High-quality stationary bike with built-in screen for live and on-demand fitness classes.
    Benefits: Access to high-quality fitness classes from the comfort of your own home, the ability to achieve your fitness goals more effectively and efficiently.
  10. Nutribullet
    Feature: 900-watt motor that pulverizes tough ingredients.
    Benefit: Smooth and delicious shakes, soups, and other drinks in seconds, without any chunks or bits.

In Summary

So, in summary, features are the characteristics of a product or service, while benefits are the positive outcomes or results that those features provide to the customer. While features are important, benefits are what truly persuade customers to buy. By focusing on benefits in your copywriting, you can create a connection with your audience and show them how your product or service can make their life better.

So go ahead and start crafting copy that highlights the benefits of your product or service. Your customers will thank you for it, and you’ll see the results in your sales!